Refund policy

All of our products are made to order to maintain quality and exclusivity. Please review our policy carefully before purchasing.

All items are produced on demand once your order is placed.

For this reason, we do not accept returns or exchanges for:

Incorrect size selection

Change of mind

Buyer’s remorse

Ordering the wrong item

Please review sizing charts carefully before completing your purchase.

If you receive an item that is:

Damaged

Defective

Incorrect (wrong product or misprint)

You must contact us within 48 hours of delivery at:

 support@nmberz.com

Include:

Your order number

Clear photos of the product

A description of the issue

If approved, we will offer:

A free replacement, or

A refund (at our discretion)

Claims submitted after 48 hours may not be eligible.

Refunds are only issued in the following cases:

The item is confirmed defective

The item was lost in transit (confirmed by carrier)

The item is significantly damaged upon arrival

Refunds are processed to the original payment method within 5–10 business days after approval.

Shipping fees are non-refundable unless the issue was our error.

After ordering it's not possible to cancel.

If you initiate a chargeback without contacting us first:

We reserve the right to dispute the claim

Order documentation and delivery confirmation will be provided to the payment processor

We encourage customers to contact us first so we can resolve issues quickly and professionally.

Nmberz is not responsible for:

Incorrect sizing chosen by the customer

Minor color variations due to screen display differences

Delays caused by shipping carriers

For all return and refund inquiries:

 support@nmberz.com